Help Center

Welcome to the Megamarto Help Center — your one-stop destination for support, answers, and assistance.

We’re here to ensure your shopping experience is smooth, enjoyable, and hassle-free. Whether you have questions about orders, returns, shipping, or sizing, we’re just a click away.

🔍 Frequently Asked Questions

Q: Where is my order?
Check your inbox for a shipping confirmation email with a tracking link. Still need help? Contact us directly.

Q: How do I return or exchange an item?
Visit our Returns & Refunds page for instructions and return eligibility.

Q: Can I cancel or change my order?
You can request a cancellation within 48 hours. After that, your order may already be in production or shipped. Contact us ASAP if you need help.

Q: What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and more. All payments are securely processed.

Q: How do I know which size to order?
Check our Size Guide on the product page. For custom items, follow our measurement form or reach out to us for help.

📦 Track Your Order

Track your order by entering your tracking number sent via email. If you can’t find it, contact us and we’ll help you out.

📬 Still Need Help?

Our support team is here for you.

• 📧 Email: support@megamarto.shop
• 📞 Phone Support: Coming soon!
• ⏰ Response Time: Within 24–48 business hours